Strategy Driven
OCTOBER 7, 2016
Other important components of business (training, marketing, research, team building and productivity) were all accomplished according to goals, objectives and tactics. Those who matured in the era of the Human Relations style of management were still clinging to value systems of Hard Nosed. They were not just “old school.”
Strategy Driven
DECEMBER 18, 2015
Other important components of business (training, marketing, research, team building and productivity) were all accomplished according to goals, objectives and tactics. Those who matured in the era of the Human Relations style of management were still clinging to value systems of Hard Nosed. They were not just “old school.”
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Harvard Business Review
DECEMBER 6, 2013
If you view a company’s processes and maturity through the lens of Clayton’s ERG model, the insurance CMO’s decision becomes kind of obvious. Rows of call center agents patiently guiding customers through their scripted responses and canned email responses aren’t going to cut it, when your customers are on so many different channels.
Harvard Business Review
MAY 17, 2016
You can think of these distortions as a set of lenses to focus your attack on this chronic disease of maturing companies. Haier, one of the world’s leading appliance companies, has built its organization around the goal of its founder Zhang Ruimin to reduce the distance between the CEO and the front line.
Harvard Business Review
FEBRUARY 3, 2016
What to do next: IBM must continue to think and act like a VC, quickly evaluating the effectiveness and ROI of each of its hundreds of ecosystem partners and acquisitions in accordance with Watson Health’s goals and the timelines for meeting them. Acquire ideas, not just revenue.
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