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The Big Picture of Business – Avoid the Tired, Trite Terms: Encourage Original Thought, Focus on Priorities and Strategy

Strategy Driven

The ‘brand’ is a marketing term. ‘Customer care’ means that customer service is palmed off on some call center. Customer experience” comes right out of marketing surveys, which rarely ask for real feedback or share the findings with company decision makers. About the Author. All rights reserved.

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Building Trust Develops Team Cohesiveness

Strategy Driven

Instead of having an odd man out, I kept an old, beat up call center chair and my team got the good chairs until mine could be replaced. CEO Jason Levesque, a US Army veteran and entrepreneur, founded Argo Marketing in 2003, and has become a widely respected Maine business owner. We didn’t get enough delivered though.

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Five Steps to Resource Optimization: Any process can be improved.

Strategy Driven

SAS – Providing organizations with THE POWER TO KNOW ® SAS is the leader in business analytics software and services, and the largest independent vendor in the business intelligence market. Ed holds a Master of Science degree in Operations Research and a Bachelors degree in Mathematics. Click here to cancel reply.

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What an OTT Future Means for Brands

Harvard Business Review

The core disruptive concept is that the “pipe” created by the cable MSOs (multiple system operators) no longer provides the sole gateway to consumers’ television screens. Think about messaging: We’ve relied on mobile phone operators (AT&T, Verizon, et al.) Insight Center. to send text messages.

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