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The Changing Role of the CMO

Marshall Goldsmith

Many businesses view marketing as a cost center without recognizing how it contributes to the bottom line. You've built a successful career despite this "crisis of credibility." But I believe the most dramatic changes are happening internally, especially in this tougher economy. CMOs in particular.

Metrics 110
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Social Means Freedom, for Better or for Worse

Harvard Business Review

These experts are highly briefed on the purpose and goals of the SU organization. Typically an in-house cost center, service is usually viewed as a necessary evil and constantly targeted for "efficiency." When a clear purpose is coupled with shared power, people can self-organize to reach the goal. Work is freed.

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Why Leaders Need To Stop Using Performance Reviews

Tanveer Naseer

Begin with previously discussed goals and work forward from those to observations and measurements. A career is a terrible thing to waste, yours or mine. Your competitor is getting nothing but a disingenuous cost center. No check boxes, no check marks. Start a dialogue. Do not catalog a set of ills.