N2Growth Blog

MARCH 23, 2010

I was recently asked the following question: “What is the difference between CRM and CEM, or is there any difference between the two?&# In a previous post I addressed the practice of Customer Relationship Management (CRM) in fairly great detail. As most of you know I am a huge fan of well conceived CRM initiatives.

Blog 273

Blog CRM Management Brand 273

N2Growth Blog

APRIL 2, 2010

Successful businesses adapt to market innovations and thrive, while those that fail to make iterative leaps fall by the wayside. Having advanced keyword search tools (knowing when someone's talking about you or your product), identifying key influencers (say, on a Twitter list), and really looking at social media through a CRM lens (vv.

Media 325

Media Blog Tools Influence 325

Harvard Business Review

DECEMBER 13, 2017

A PM with a high EQ has strong relationships within their organization and they have a keen sense of how to navigate both internal and external hurdles to ship a great product. The best PMs know how to push hard on the right priorities, with urgency, but without conveying a sense of panic or stress.

Productivity 8

Productivity Products Core Competence Management 8

Harvard Business Review

OCTOBER 16, 2018

ConnectMe leverages the world’s leading CRM cloud solution, Salesforce, to help organizations navigate the changing workplace and deliver an exceptional employee experience. And we’re constantly innovating on it. A company that’s growing must be able to retain its talent and show them different career paths.

Technology 10

Technology Consultative Content Human Capital 10

Harvard Business Review

MARCH 23, 2015

We’ve hit a point of acceleration in video and wearable technologies that provide us with information that we’ve never had in the past about how to optimize player performance. If you could give your younger self one piece of career advice, what would it be? Learn how to run a regression analysis! We want to win.

Price 8

Price Team Sports Franchising 8