Harvard Business Review

APRIL 26, 2016

Salespeople were told what to say (word for word), how to dress, what expression to wear, how to hold their hands, and even how to hold a pen when handing it to a customer to “sign on the dotted line.” So a school could legitimately prepare a student for a business career while omitting training in sales.

Education 8

Education Levitt Retail Training 8

Harvard Business Review

OCTOBER 11, 2012

I've only included books I've actually read, and I tried to compile a list that includes history, literature, psychology, and how-to. It serves as a great introduction to other works by modern writers like Malcolm Gladwell and Steven Levitt, who translate theories from the social and physical sciences into everyday life.

Books 22

Books Cialdini Christensen Collins 22

Harvard Business Review

OCTOBER 11, 2012

I've only included books I've actually read, and I tried to compile a list that includes history, literature, psychology, and how-to. It serves as a great introduction to other works by modern writers like Malcolm Gladwell and Steven Levitt, who translate theories from the social and physical sciences into everyday life.

Books 18

Books Cialdini Christensen Collins 18

N2Growth Blog

OCTOBER 7, 2010

A great presenter and story-teller, Joe has complete command of his subject matter and gave the audience actionable instruction on how to create influence. Just go away on ponder this thought for a while – How can you create magical experiences across constituencies and throughout the value chain?

Blog 302

Blog Blue Ocean Strategy Collins Video 302