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The Most (and Least) Empathetic Companies

Harvard Business Review

The analysis, which focuses on global companies, looked at CEOs’ approval ratings among staff; the ratio of women to men on the board; frequency of complaints; the companies’ performance on social networks; and the impact of controversy such as ethical lapses, scandals, and fines — among other metrics. Technology.

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How Companies, Governments, and Nonprofits Can Create Social Change Together

Harvard Business Review

” When we talk with corporate executives around the country, they almost always ask the same question: Can managers and CEOs really accomplish their business goals while also advancing society’s goals? We believe the answer is yes. In fact, this sort of thinking is something of a return to the norm.

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China Needs a New Generation of Dreamers (and New Dreams)

Harvard Business Review

in 1999 with the dream of: “changing people’s lives with science and technology” — and then he delivered this in a big way, becoming probably the richest person in China, and the only Chinese member of Forbes ’ “top 12 most powerful entrepreneurs for 2013”. .

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Case Study: Should an Emerging-Market Incubator Help U.S. Businesses?

Harvard Business Review

Because the defining vision had been Helena’s, she became the CEO. It should have been a prime area for entrepreneurial activity: It had a solid technology infrastructure and a substantial population of 25-to-44-year-olds—many of whom were engineering or computer-science graduates—as well as a large local consumer market.

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The Right Way to Plan an Innovation Tour

Harvard Business Review

Innovation tourism: it’s a thing. Typically, tourism involves guided tours, pitch events, conferences with lots of panels, and well-planned visits to companies, universities, and government agencies tasked with increasing entrepreneurship and innovation. In sum, innovation tourism is not really tourism.

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Why Your Customers Hate You and How to Fix It

Skip Prichard

Brandt, CEO and founder of The MPI Group and an award-winning journalist, has devoted more than two decades to studying leadership in effective, purpose-driven organizations. They tend to think of innovation as a shiny new product or service that incorporates a major advance in technology—something like the Model T or the iPhone.

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Even in a Digital World, Globalization Is Not Inevitable

Harvard Business Review

Most of them focus on digitalization specifically and on communications technology, though some attention continues to be paid to transportation infrastructure (e.g., For more than 150 years now, new technologies have been touted as making the world one. And who knows what virtual reality might end up doing to tourism levels?