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How U.S. Health Care Got Safer by Focusing on the Patient Experience

Harvard Business Review

Before 1999 “performance” had a simple, unidimensional definition for health care leaders and their boards: It was shorthand for the CFO’s financial report, summarizing operating margins. The financial health of the organization was the most important metric for management and governance to follow.

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Making the Turn: 10 Warning Signs You aren’t Shifting from Founder to Leader

N2Growth Blog

Missing the turn or making it too late can cause a company to stagnate or implode or can spell the death of the idea; or worse, the idea becomes someone else’s to bring to market without you. Maybe your CFO is a family friend. He is graduate of the Stanford University Graduate School of Business’s LEAD program in Corporate Innovation.

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Who’s Better at Strategy: CFOs or CSOs?

Harvard Business Review

The 1990s saw the rise of the strategic CFO, and more recently many companies have created a chief strategy officer (CSO) position. Such friction is destructive — and a huge missed opportunity, because the CFO and the strategy head are far more effective when they collaborate. Tapping the most promising growth spots.

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Case Study: An Angel Investor with an Agenda

Harvard Business Review

She'd mentioned her business, Calidad de Vida, a group of day care centers for the elderly, and he'd peppered her with questions, explaining that he was interested not only as a doctor (he was the leading cardiothoracic surgeon at Madrid's best hospital) but also as a potential investor (he'd unloaded his stocks just before the market collapsed).