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The CIO Paradox: A book review by Bob Morris

First Friday Book Synopsis

Ross Jeremy Hope Martha Heller Operations versus Strategy Oscar Wilde Peter Weill recruiting Reinventing the CFO: How Financial Managers Can Transform Their Roles and Add Greater Value Successor The CIO Paradox: Battling the Contradictions of IT Leadership'

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Making the Turn: 10 Warning Signs You aren’t Shifting from Founder to Leader

N2Growth Blog

Maybe your CFO is a family friend. You’re not managing your energy well. And, you operate in a fishbowl. You must concentrate on managing your energy because there are so many demands on your time, that you can’t meet them all. Effective time management begins with good energy management. Here’s an example.

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Before You Link Pay to Customer Feedback: Five Essentials

Harvard Business Review

In most larger companies, you'll need to generate roughly 200+ responses per operating unit per period. Your CFO and finance team can take a leadership role here. Unless line managers and finance really believe in the link between customer feedback and business outcomes, your incentive system won't last long.

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Where Have All the Process Owners Gone?

Harvard Business Review

The gurus have written detailed descriptions of how companies should establish the process owners, process councils, and other pieces of a formal process governance structure to manage their six to 10 core, cross-functional processes. These companies kept top-management attention on critical processes and KPIs. from 2004 to 2007.

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