Terry Starbucker

MAY 22, 2016

One year on since our acquisition of our Rocky Mountain cable TV systems, there was a significant operational issue that needed our attention. In 1987, I was hired by a cable pioneer, Jack Kent Cooke, to be the VP of Operations for a cable company he had just purchased with over 400,000 customers scattered in 19 states.

Letter 171

Letter Leadership Call Center Long-term 171

Harvard Business Review

SEPTEMBER 21, 2018

In contrast, 70% of respondents think their boards have effective processes for staying current on the company; 69% for compliance; 66% for financial planning; and 55% for risk management — although we should note that managing risks is a crucial consideration when pursuing innovation.

Innovation 9

Innovation Short-term Telecommunications Long-term 9

Harvard Business Review

NOVEMBER 9, 2011

That's what we found when we studied the top management teams of companies in Europe over the past three years. Part of the problem may be in the backgrounds that companies desired: 85% of COOs had experience in operations, strategy, or finance. What role does he or she play in the organization? What do you think?

COO 12

COO Sample Telecommunications Automotive 12

Harvard Business Review

JULY 31, 2012

For a micromarket strategy to work, however, management must have the courage and imagination to act on the insights revealed by this type of analysis. Once management is on board, the sales team needs to understand the rationale behind the micromarket strategy and have simple tools that make it easy to implement.

B2B 14

B2B Chemicals Analysis B2C 14

Harvard Business Review

JULY 16, 2013

And 43% cited technology expertise, HR-talent management, international-global expertise, and succession planning as the skills missing most on their boards. The industry with the greatest skills gap was IT & telecommunications, whose boards are in serious need of international-global expertise and HR-talent management.

Telecommunications 8

Telecommunications Biotechnology Health Care Real Estate 8

Harvard Business Review

APRIL 6, 2016

The latest nuclear reactor designs, promising higher safety, longer operating life, and lower operating costs, cost up to $25 billion after factoring in the huge budget overruns. The common idea behind these models is that the company does not have to be the (full) owner of the asset to be its (sole) operator.

Co-Opetition 8

Co-Opetition Operations Cost Technology 8

Harvard Business Review

DECEMBER 28, 2012

While this graying of the Boomer generation certainly has implications for health care and social policy (and for me personally, as one of those eventual retirees), it may have even more significance for the nature of the workforce and the job of the manager. First, there will be a shortage of workers for key jobs.

Telecommunications 8

Telecommunications Chemicals Health Care Planning 8