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Reversing the Curse of Dominant Logic

Harvard Business Review

Western multinationals — especially the most successful ones — consistently struggle to achieve their growth targets in emerging markets. Because they try to repeat their past success formulas — the ones that work so well for them in developed markets. It is impossible to earn healthy profits in emerging markets.

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A Hands-Off Approach to Open Innovation Doesn’t Work

Harvard Business Review

In business, winning is often a matter of speed — to new markets with new offerings — rather than slow, steady plodding. That doesn’t sound all that unreasonable, perhaps, but consider this: Only 38% of those who took this approach said they believed the innovation partnership had achieved its strategic goals.

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Answering Your Questions About P&G and Innovation

Harvard Business Review

June's Harvard Business Review features a story by Procter & Gamble Chief Technology Officer Bruce Brown and me on " How P&G Tripled Its Innovation Success Rate." The pace of change in today's markets is relentless. It even goes so far as to ask business leaders to think about what could make their business obsolete.

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Tronc’s Data Delusion

Harvard Business Review

As a marketing ploy the move clearly failed. Instead of debuting a new, tech-savvy firm that would, in the words of chief digital officer Anne Vasquez, be like “having a tech startup culture meet a legacy corporate culture,” it came off as buzzword-laden and naive. Eyeballs Instead of Experiences.

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Is Anyone Really Responsible for Your Company's Data Security?

Harvard Business Review

Losing that kind of information can mean a plunge in stock price and market share. But when I put the question to top management, well, they''re busy — not their problem, that''s for sure — and they refer me to the chief information officer or the chief technology officer.

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How Data Visualization Answered One of Retail’s Most Vexing Questions

Harvard Business Review

“Retailers are all using scanner data to track what happened at the point of sale ,” says Sam Hui, an associate professor of marketing at NYU’s Stern School of Business. The redder the location, the more frequently it was trafficked: For chief technology officer Joe Lezon, the results were both helpful and surprising.

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How to Manage People Who Are Smarter than You

Harvard Business Review

” Remember, Hill adds, your goal is to “figure out how you’re going to work together and support your employee.” Earlier this year, Emily Burns, founder and CEO of Learnivore, the Boston-based start-up that helps people find local instructors, coaches, and classes, set out to hire a chief technology officer.