Harvard Business Review

AUGUST 8, 2014

Retooling HR makes organization leaders smarter by applying their existing sophistication about finance, engineering, operations and marketing to HR and talent decisions. It shows the vital need to raise the HR and talent sophistication of todays leaders.

Charan 13

Charan Finance Human Resources Supply Chain 13

Harvard Business Review

MAY 28, 2015

Instead, according to new research from the Center for Talent Innovation (CTI), the fundamental issue is the health care industry’s failure to develop a nuanced understanding of, and commitment to, women as consumers and decision makers. Surprisingly, it’s not the cost of care.

Health Care 8

Health Care Industry First-mover Advantage Market Segmentation 8

Harvard Business Review

MARCH 17, 2011

A big insurance company I know of wants to design a radical new future, so they have committed significant resources to large-scale innovation. Innovators will be developing new capabilities along the way. But they could also be hard, technical capabilities, such as developing new technology around social media.

Innovation 16

Innovation Committee Market Segmentation ROI 16

Harvard Business Review

DECEMBER 22, 2010

As Nike's Senior Portfolio Manager Adam Day says, "The global development sector had overlooked the enormous potential of investing in adolescent girls to reduce global poverty. Day says, "we have been able to use the best of our Nike DNA, but have the freedom to operate as an independent force for change in the development sector.

Core Competence 15

Core Competence Market Segmentation Globalization Reputation 15

Harvard Business Review

NOVEMBER 26, 2013

Being customer-oriented means focusing on long-term customer satisfaction and placing the customer’s needs first while actively endeavoring to develop solutions that enable the customer to reach its goals. That might mean, for example, assisting a customer in its negotiations with another supplier, if that kind of help is requested.

Competitive Intelligence 8

Competitive Intelligence Discount Market Segmentation Tactics 8

Harvard Business Review

DECEMBER 4, 2017

” The biggest problem with a short-term approach is that managers develop blind spots around crucial processes such as recruiting, hiring, and training and development. But the real constraint remains management’s commitment to establishing, communicating, and keeping up-to-date a clear hiring process.

Long-term 8

Long-term Short-term Team Succession 8

Harvard Business Review

DECEMBER 4, 2017

” The biggest problem with a short-term approach is that managers develop blind spots around crucial processes such as recruiting, hiring, and training and development. But the real constraint remains management’s commitment to establishing, communicating, and keeping up-to-date a clear hiring process.

Long-term 8

Long-term Short-term Team Succession 8