Leading Blog
JANUARY 1, 2022
Win from Within : Build Organizational Culture for Competitive Advantage by James Heskett. James Heskett provides a roadmap for achievable and fast-paced culture change. Two world-renowned strategists detail the seven leadership imperatives for transforming companies in the new digital era. Digital transformation is critical.
Skip Prichard
JUNE 22, 2020
He helps companies build strong sustained revenue growth through by developing energizing office cultures. James Heskett and John Kotter found that organizations with strong corporate cultures realized over eleven years revenue growth of 682 percent, employment growth of 282 percent and stock price growth of 901 percent.
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Harvard Business Review
JUNE 28, 2012
Heskett describes how an effective culture can account for up to half of the differential in performance between organizations in the same business. Heskett discusses how to calculate the economic value of culture through the "Four Rs" of referrals, retention, returns to labor, and relationships with customers. Heskett.
Harvard Business Review
DECEMBER 14, 2011
Those companies who are committed to a strong workplace culture tend to perform well, and now they are featured prominently in a new ranking recently released by Great Place to Work Institute. The survey garnered responses from 20 of the top 25 companies in the global workplace ranking. They're upgrading. They know their audience.
Harvard Business Review
MARCH 22, 2012
I'm sure many supervisors at American would have issues with their colleague's innovative, if mildly deceptive, solution. Most companies solve problems when the fault lies with the company. Every problem, if managed well, is thus an "opportunity" to boost overall loyalty among a company's already loyal customers.
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