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Performance Measurement

Strategy Driven

It turned out that the unit was driving profits by raising prices and cutting marketing and advertising expenditures. Higher prices and reduced advertising created an opening for competitors to take away market share, which they did. So while profits were rising and ROIC was high, market share was declining.

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CEOs, Get to Know Your Rivals

Harvard Business Review

He claimed that based on this insight he could anticipate their market moves one or even two steps in advance. I knew that meant he would be relatively focused on short-term results while mostly ignoring product development. Gary Loveman, then CEO of Harrah’s, was an MIT-trained economist. Competition Strategy'

CEO 9
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What It Takes to Become a Great Product Manager

Harvard Business Review

There are core competencies that every PM must have – many of which can start in the classroom – but most are developed with experience and good role models and mentoring. Performing market assessments. So, what should you consider if you’re thinking of pursuing a PM role? Running design sprints. Company Fit.

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How Self-Service Kiosks Are Changing Customer Behavior

Harvard Business Review

To start, four researchers at the Rotman School of Management, Duke’s Fuqua School of Business, and the National University of Singapore did a study where they found that , when a liquor store changed from face-to-face to self-service, the market share of difficult-to-pronounce items increased 8.4%. You feel important.

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How to Work with a Bad Listener

Harvard Business Review

” The experience might, for instance, “cause you to lose your train of thought” or “suppress what you originally planned to communicate.” “He also suffered from selective amnesia — we’d have a good meeting, develop a plan, and then he would ‘forget’ what we talked about.”

How To 12