article thumbnail

Building Customer Loyalty :: Women on Business

Women on Business

How do I build customer loyalty? I earn loyalty by giving it. Loyalty has to be intentional and designed. Delighting customers doesn’t build loyalty. I build brand and customer trust by being loyal to THEM and by NOT expecting them to be loyal to me! Decide ) Decide what your customer experiences will look like.

article thumbnail

Building Your Brand “Buddy The Elf” Style – Part 2 :: Women on.

Women on Business

Step 4: Brand Loyalty: Would you hang out with Buddy on a regular basis? Brand loyalty is key to cultivating repeat customers who spread positive word of mouth feedback about your product or service. Much of developing the loyalty factor comes from inside your business. Are you ready?? Is there a replacement? Post by Jane K.

Brand 237
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Building Your Brand “Buddy the Elf” Style – Part 1 :: Women on.

Women on Business

Building Customer Loyalty Building customer loyalty by being loyal to them. Employee Brand Differentiation Differentiating oneself in the workforce today may hold the key. Leverage the Social Web to Define Your Personal Brand Personal branding is absolutely essential in the world of the.

Brand 215
article thumbnail

Why is it so darn easy to say NO?

Women on Business

Delighting customers doesn’t build loyalty. Happy clients that go wild about you because of the surprising way you serve their needs. Related posts: Are Your Client Delight Efforts Misplaced? Reducing the work a customer. Killing Your Competition with (Client) Kindness Failing to make your customers happy is more than a.

article thumbnail

Tanya Maslach Joins Women On Business as a Contributing Writer.

Women on Business

Tanya energizes leaders to help them light the spark in their teams that results in: the proliferation of ideas and innovation,shorter cycle times, more collaborative environments, and high customer and employee loyalty. Please join me in welcoming Tanya Maslach of Elevati, Inc. to Women On Business. You can learn more about Tanya below.Â

article thumbnail

3 Ways to Motivate Employees During Times of Change :: Women on.

Women on Business

I have observed many firms attempt to create loyalty and. Technorati Tags: women in business , employee morale , motivating employees , navigating change , business changes , women on business , businesswomen , business women , leadership , managing employees Related posts: Manufacturing Loyal Employees – Is it Possible?

article thumbnail

Quality & Improvement: From “Experience” to “Advocacy”

QAspire

So, quality is a moving target – each time a customer comes back to you, you need to deliver similar or better quality (of products, services and experience), you need to demonstrate improvement, care enough about them, stay on top of market trends and keep changing the rules of the game (innovation). Thanks Tanmay for wounderful explanation!

Quality 141