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Karin Hurt and David Dye on “Winning Well”: Part 1 of an interview by Bob Morris

First Friday Book Synopsis

As a keynote speaker, leadership consultant, and MBA professor, Karin Hurt helps leaders improve business results by building deeper trust and connection. A former Verizon Wireless executive, she has over two decades of experience in sales, marketing, customer service, and human resources.

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Introducing 100 Coaches: Pay It Forward Champions

Marshall Goldsmith

Frances Hesselbein – Former CEO, Girl Scouts of America and Peter Drucker Foundation. Called ‘The Academy Awards of Leadership’ by the Economist, Thinkers50 is the world’s most reliable resource for identifying, ranking and sharing the leading management ideas of our age. They are key 100 Coaches members and faculty.

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We Need Both Networks and Communities

Harvard Business Review

In the traditional village, you chatted with your neighbor at the local market, face-to-face: this was the heart of community. Drucker Forum 2015: Managing in the Digital Age. Drucker Forum 2015: Managing in the Digital Age. We tend to make a great fuss about leadership these days, but communityship is more important.

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Competing on Service: Eleven Ways to Beat the Competition by ‘Hugging’ Your Customers

Strategy Driven

Twelve cases are written as narratives with multiple teaching points, but without a focus on a particular business decision; the remaining twenty-three cases were written around specific conundrums related to strategy, operations, finance, marketing, leadership, culture, human resources, organizational design, business model, and growth.

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Research: What CEOs Really Want from Coaching

Harvard Business Review

Two-thirds of CEOs don''t receive any outside advice on their leadership skills, and yet almost all would be receptive to suggestions from a coach. The survey also reveals that nearly two-thirds of CEOs do not receive coaching or leadership advice from outside consultants. What''s behind that?

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