article thumbnail

Hire the Best People, and Let Them Work from Wherever They Are

Harvard Business Review

Four things are required: Do deeper due diligence. They need to be flexible and willing to travel and know that corporate headquarters is still where the action takes place. Find out how they made it work and double down on the due diligence. How do you make virtual teams the rule rather than the exception?

article thumbnail

How is Big Data Transforming Your 80/20 Analytics?

Harvard Business Review

At one travel services giant, 100X more data in less than two years utterly transformed the enterprise conversation around “loyalty.” The company quickly adjusted its operational definition of “loyalty” to explicitly embrace and reward its “digital evangelicals” — customers who had enough of a virtual presence to be influencers.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How to Decide Whether to Relocate for a Job

Harvard Business Review

Do you want to spend your weekends traveling? ” But if you’re asked to “head up operations in Denver or Cleveland,” the calculation is a little trickier. ” Shortly thereafter, the CEO tapped her to take on a new job leading sales operations and solutions. Are you suited for small town life?

How To 8
article thumbnail

Case Study: When to Drop an Unprofitable Customer

Harvard Business Review

The two executives had to pause before crossing the gravel road that ran through Westmid's grounds, because of the steady stream of trucks traveling to and from construction sites around Birmingham and all the way to London. And they were shocking: Just 1% of Egan's SKUs accounted for 100% of its operating profits. The Intangibles. "We