Harvard Business Review

JANUARY 27, 2017

The bad news: Petabytes of new data and algorithmic innovation assure that “autonomy creep” will relentlessly challenge human oversight from within. At one American retailer, an autonomous ensemble of algorithms replaced the entire merchandising department. It’s a different kind of engineering.”

Outsourcing 8

Outsourcing Software CAPEX Competitive Advantage 8

Harvard Business Review

SEPTEMBER 4, 2015

Innovation is widely regarded as important to long-term business performance. We’ve found that CEOs of big pharmaceutical companies, for example, are more likely to have a background as company lawyers, salespeople, or finance managers, than one in medicine or pharmaceutical R&D.

CEO 8

CEO Innovation Pharmaceuticals Merchandising 8

Harvard Business Review

NOVEMBER 27, 2018

Data science can enable wholly new and innovative capabilities that can completely differentiate a company. But those innovative capabilities aren’t so much designed or envisioned as they are discovered and revealed through curiosity-driven tinkering by the data scientists. Sounds great, right? – in order to get more focus.

Learning-by-Doing 10

Learning-by-Doing Engineering Metrics Cost 10

Harvard Business Review

FEBRUARY 8, 2013

Business units come and go, but finance, HR, IT, marketing, legal, and R&D are forever. It has sophisticated functions that together manage user-generated content, the in-depth tracking of consumer buying behavior, and the innovation of new features based on the resulting insights. Permanent cross-functional teams tend to fare better.

Supply Chain 8

Supply Chain Real Estate Short-term Merchandising 8