Harvard Business Review

SEPTEMBER 6, 2017

Business-critical roles — that is, the jobs that are central to differentiating a company from its competitors and successfully executing its strategy — will also change. The company had very few software engineers. Yet software engineering skills are key to GE’s future. Take insurance, for example.

Company 12

Company Insurance Engineering Software 12

Harvard Business Review

OCTOBER 10, 2017

Tactical performance is how effectively your organization sticks to its strategy. Similarly, when Starbucks baristas make your latte the same way across cafés, or when a software engineer delivers the expected features each sprint, you are witnessing tactical performance. But there are two types that are important for success.

Organization 13

Organization Tactics Call Center Metrics 13

Harvard Business Review

DECEMBER 23, 2016

Supported by TAPFIN, a division of ManpowerGroup, they gathered data from HR and Finance systems including the HRIS, VMS, ATS, GL/Finance and A/P. The company’s finance organization was developing a new three-year Operating Expense (OPEX) plan, at the same time that HR rolled out their new plan.

Strategy 8

Strategy Span of Control Finance How To 8

Harvard Business Review

JUNE 7, 2013

Skeptics initially doubted the engineering feasibility of fast battery switches, the ability to roll out infrastructure on a national basis, and the willingness of carmakers to come on board. Better Place would then use these multi-year contracts to finance its infrastructure investments and battery depreciation.

Mass Marketing 8

Mass Marketing Transportation Depreciation Short-term 8