article thumbnail

The Failure of “The Livonia Philosophy” at my GM Plant

Deming Institute

As I wrote about in my first post , my first job out of college was at the GM Livonia Engine Plant, outside of Detroit. General Motors wasn’t my ideal workplace after having read Deming’s Out of the Crisis and learning a bit about Lean manufacturing in college. Guest post by Mark Graban.

Kaizen 28
article thumbnail

How Chief Data Officers Can Get Their Companies to Collect Clean Data

Harvard Business Review

A large durable goods manufacturer wanted to quantify the value of the IT portfolio to its product development function. Using concepts from lean manufacturing, it modeled the time engineers spent creating and transforming data.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Dirty Little Secret About Digitally Transforming Operations

Harvard Business Review

Back in the 1980s and 1990s, lean manufacturing was the Big New Idea and it seemed like everyone was learning new tools with Japanese names. Once the process engineer is acquainted with the new software and the future business cases are selected, the translator can move on to the next process or site to be transformed.

article thumbnail

How We Revolutionized Our Emergency Department

Harvard Business Review

And to achieve our aim of “VIP care for every patient, every time,” we not only had to re-engineer our processes; we had to fundamentally change our culture. We enlisted experts in operational effectiveness and service excellence, and both leaders and front line staff were trained on the principles of lean manufacturing.

article thumbnail

Breaking the Death Grip of Legacy Technologies

Harvard Business Review

Even General Motors, which had a bird’s eye view of the Toyota Production System from its joint venture with Toyota at New United Motors Manufacturing Inc. NUMMI) in California, did not deploy lean manufacturing across the company for decades despite the clear advantages.