N2Growth Blog

OCTOBER 19, 2020

A surgeon, making life or death decisions during a heart transplant, for example, can see things go terribly wrong in the matter of a millisecond. But what happens when the same surgeon is promoted to manage other doctors, or in the case of Dr. Rakesh Suri, asked to become the CEO of the entire hospital?

Suri 370

Suri Innovation Self-aware CEO 370

Strategy Driven

AUGUST 31, 2016

Managers who model these skills and provide a trusting environment, position their teams and organizations for greater success and growth. In my book, How Not to Act Like a BLEEP at Work , we chronicle the development of Louise Jackson, a technically successful mid-level manager who struggles to be behaviorally proficient.

Emotional Intelligence 58

Emotional Intelligence Group Facilitation Environment Learning-by-Doing 58

Building Personal Strength

SEPTEMBER 22, 2010

I once had the pleasure of training all the executives and middle managers of a city government in the basic skills of leadership. I was introduced to my own listening and group facilitation skills in a six-week course back in 1976. Many well-intentioned managers read books about leadership. They loved the program.

Training 42

Training Leadership Skills Learning-by-Doing 42

Harvard Business Review

JULY 23, 2013

Out of the many ways that managers get things done, one of the most underused is what I call "convening authority": the ability to bring people together to share information, build alignment, or solve problems. Each meeting was cordial and the managers seemed to appreciate the input. These factors alone can cause managers to hesitate.

Supply Chain 10

Supply Chain Power Engineering Group Facilitation 10