Modern Servant Leader

JANUARY 17, 2013

In an evolving digital work place, it is critical for leaders to think of their products, services and leadership in terms of SoCoLoMo. Employee Trust: 82% of employees say they trust a company more when the CEO and leadership team communicate via social media. The Digital Marketer: Benchmark & Trends Report 2012.

Forrester 197

Forrester Retail Media Succession 197

Rich Gee Group

JANUARY 8, 2011

What’s the impact on organizations like Symantec (virus), Gartner/Forrester (advisory), HP (printing), and Microsoft (operating systems)? Is the same thing happening in the tech industry and all ancillary organizations who attach themselves like barnacles to tech? If so, what is the impact on the industry? Is it getting cheaper?

Technology 248

Technology Forrester Licensing Software 248

Harvard Business Review

MAY 3, 2017

If you’re a business leader looking for an opportunity to have real impact on your company — and position yourself for the top job — which career path is best? That the CHRO role, although at first it may look career limiting, can have more impact than any other position reporting to the CEO?

Quinn 11

Quinn Execution CFO Forrester 11

Harvard Business Review

APRIL 18, 2011

Whether firms call the position Chief Customer Officer (CCO) or some other label, these individuals serve as top executives with the mandate and power to design, orchestrate, and improve customer experiences across the ever-more-complex range of customer interactions. Senior leaders are in a new position. Consider one example.

B2C 14

B2C B2B Forrester Budgeting 14

Harvard Business Review

JULY 16, 2014

As a consequence, CIOs work on go-to-market strategies as well as on acquiring and retaining new customers. They will also be able to focus more on providing governance leadership, ensuring, as Gartner Research defines it , the effective and efficient use of information technology in enabling the organization to reach its goals.

CIO 9

CIO Information Technology Forrester Technology 9

Harvard Business Review

FEBRUARY 16, 2017

In the movie Forrest Gump , the protagonist becomes a very rich man due to a natural disaster and its unforeseen business consequences. When he first enters the shrimp boating business, Forrest catches no shrimp. ” In such a case, a firm’s leadership may respond sluggishly to evolving risks.

Company 8

Company Porter Forrester Simon 8

Harvard Business Review

APRIL 19, 2016

becoming the second largest smartphone market in the world. Forrester Research reports that online spending in India will grow to nearly $75 billion by 2020, from $12.1 Clearly, there’s awareness and connectivity between major corporate leadership and the prospective tech market in India. The evidence continues.

Price 8

Price Globalization Forrester Marketing 8