Strategy Driven

JULY 13, 2011

Addresses how to ensure your company has the right governance, performance measurement, and internal discussions to encourage value-creating decisions. Retailers historically need trained stored managers, a few great merchandisers, and, in most cases, store staff with a customer service orientation.

ROIC 62

ROIC Balanced Scorecard Metrics McKinsey 62

Harvard Business Review

DECEMBER 13, 2017

A PM with a high EQ has strong relationships within their organization and they have a keen sense of how to navigate both internal and external hurdles to ship a great product. The best PMs know how to push hard on the right priorities, with urgency, but without conveying a sense of panic or stress. Company Fit.

Productivity 8

Productivity Products Core Competence Management 8

Harvard Business Review

AUGUST 24, 2017

” The experience might, for instance, “cause you to lose your train of thought” or “suppress what you originally planned to communicate.” Earlier in Ash Norton’s career, she worked with a colleague — whom we’ll call Nancy — who had difficulty paying attention.

How To 14

How To Follow-up Norton Case Study 14

Harvard Business Review

MARCH 3, 2011

Reporters are trained to ferret out details. Political leaders are masters at this, and research from Harvard academics Todd Rogers and Michael I Norton shows that audiences tend to trust those "artful dodgers" more than people who are completely honest. How do you prepare when it's your turn under the klieg lights?

Media 14

Media Rogers Norton How To 14