article thumbnail

Morning Advantage: Are We Really Getting Smarter?

Harvard Business Review

In the hypercompetitive travel space, Kayak has gone head to head with well-established brands like Expedia and Priceline quite successfully. In a related article at Scientific American , Tim Folger says that future generations will make us seem like dimwits in comparison. Commenters at both sites are skeptical.

article thumbnail

What the Best Transformational Leaders Do

Harvard Business Review

The list includes a health care company that was once near bankruptcy (DaVita), a software firm whose stock price stagnated for a decade (Microsoft), a travel website that faced overwhelming competition (Priceline), a food giant that seemed to lose its focus (Danone), and a steel company that faced new pressure from lower-cost rivals (ThyssenKrupp).

article thumbnail

The Benefits of Hiring Your Best Customers

Harvard Business Review

“My guess is that one hundred percent of United’s employees are superconsumers of travel,” he said. “The romance of travel is near and dear to everyone’s heart. There can be a lot of stress in this industry. It’s not for everyone. Who wouldn’t want to work at a place like that?