article thumbnail

Don't Like the Message? Maybe It's the Messenger

Harvard Business Review

Asked to make their own assessments, students who attended the offending team's college reported seeing half as many illegal plays as did students from the opposing institution. It was inspired by comments from author Neal Stephenson, who espoused the latter view in a Q&A at MIT.

article thumbnail

People Suffer at Work When They Can’t Discuss the Racial Bias They Face Outside of It

Harvard Business Review

Leaders don’t inquire about coworkers’ life experiences; they stay quiet when headlines blare reports of racial violence or videos capture acts of blatant discrimination. But as evidenced by the formation of the coalition and the initiatives we captured in our report, that attitude is shifting.

Ryan 8
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Welcome to HBR's Customer Intelligence Insight Center

Harvard Business Review

As early as 1994 Neal Stephenson was envisioning the era of Big Data, and how it might change the work of a market researcher. Dick, of course, gave us the billboards of Minority Report , recognizing and calling out personalized offers to people on the street.

article thumbnail

How to Conduct an Effective Job Interview

Harvard Business Review

Career websites like Glassdoor have “taken the mystique and mystery” out of interviews, says John Sullivan, an HR expert, professor of management at San Francisco State University, and author of 1000 Ways to Recruit Top Talent. Chris Smith and Chris Stephenson. Further Reading. How to Separate the Winners from the Spinners.

How To 8