Strategy Driven

JULY 13, 2011

It turned out that the unit was driving profits by raising prices and cutting marketing and advertising expenditures. Higher prices and reduced advertising created an opening for competitors to take away market share, which they did. So while profits were rising and ROIC was high, market share was declining.

ROIC 62

ROIC Balanced Scorecard Metrics McKinsey 62

Harvard Business Review

DECEMBER 13, 2017

Performing market assessments. These core competencies are the baseline for any PM and the best PMs hone these skills over years of defining, shipping, and iterating on products. Managing tight deadlines, revenue targets, market demands, prioritization conflicts, and resource constraints all at once is not for the faint of heart.

Productivity 8

Productivity Products Core Competence Management 8

Harvard Business Review

OCTOBER 23, 2013

Getting them to market demands more than corporate systems can handle, so they must beg for IT upgrades, recruit and budget themselves, and even take on sales responsibilities to explain innovations to customers — which adds to the workload. As my HBS colleague Michael Norton shows in his book Happy Money , giving to others boosts happiness.

Motivation 10

Motivation IPO Norton Open-book 10

Harvard Business Review

AUGUST 24, 2017

Should you talk to them about their poor listening skills? A colleague who doesn’t listen can also “have very negative consequences from an operational standpoint — there are often a lot of mistakes because projects don’t get executed correctly.” What’s the best way to deliver the message?

How To 13

How To Follow-up Norton Case Study 13