Strategy Driven

JULY 13, 2011

Operating-cost productivity metrics might include the component costs for building an automobile or delivering a package, the rates of rework, and so forth. The final category is organizational health , which measures whether the company has the people, skills, and culture to sustain and improve its performance.

ROIC 62

ROIC Balanced Scorecard Metrics McKinsey 62

Harvard Business Review

OCTOBER 23, 2013

Another says she is most excited about the opportunity to change how the industry operates and have a big impact on improving lives. As my HBS colleague Michael Norton shows in his book Happy Money , giving to others boosts happiness. They can: Mastery: Help people develop deep skills. ” “Our products change lives.”

Motivation 11

Motivation IPO Norton Open-book 11

Harvard Business Review

DECEMBER 13, 2017

These core competencies are the baseline for any PM and the best PMs hone these skills over years of defining, shipping, and iterating on products. In fact, it is taking these skills and personality traits and applying them to the right company that will ultimately guarantee success. Pricing and revenue modeling. Not necessarily.

Productivity 8

Productivity Products Core Competence Management 8

Harvard Business Review

AUGUST 24, 2017

Should you talk to them about their poor listening skills? A colleague who doesn’t listen can also “have very negative consequences from an operational standpoint — there are often a lot of mistakes because projects don’t get executed correctly.” What’s the best way to deliver the message?

How To 14

How To Follow-up Norton Case Study 14