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How to Compete Like the World’s Most Innovative Leaders

Skip Prichard

1] He also worked hard to build his social capital with other talented inventors, but also with wealthy families and financiers like J. Human capital: who you are as a leader of innovation . Social capital: who you know with key expertise and resources. Morgan, the Vanderbilts, and the Rockefellers.

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Building Customer Communities Is the Key to Creating Value

Harvard Business Review

As I described in my last post , your prospective customers and buyers increasingly learn about you from their peers — including your current customers — while tending more and more to ignore traditional sales and marketing communications from corporate. This is an area of tremendous creativity.

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What We Talk About When We Talk About "Social"

Harvard Business Review

The term "social media" was popularized by Chris Shipley in 2004 , as she described the impact of influencers and bloggers in shaping product adoption, more so than traditional media outlets. Because it includes the word media , and the genesis is marketing, most people think of this as the stuff the CMO and their team worry about.

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When Selling Digital Content, Let the Customer Set the Price

Harvard Business Review

Bezos’ question certainly resonates with us, as it embodies a fundamental problem that many businesses—sellers of newspapers, music, movies, videogames, software, etc.—are This architecture reflects three key ingredients of today’s social marketplaces: Empowerment. Integrate the idea of social capital in the monetization approach.

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Should You Talk About Politics at Work?

Harvard Business Review

“The central challenge of creating social capital in the workplace is learning how to transcend our judgments of other people,” says Grenny. Joseph Sherman, a marketing specialist at Vimtag Technology, lives in Israel but works in New York. Demonstrating respect “is about subtlety,” he says.