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E-Coaching Roles

Marshall Goldsmith

Tools such as 360-degree feedback and mini-surveys can be done online, at low cost as needed. Getting to the useful advice and avoiding “noise” can be a real challenge. Seldom can this be done quickly, no matter how great the advice. Provide coaching for more leaders. The Role of the E-Coach.

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Keep Learning Once You Hit the C-Suite

Harvard Business Review

One consultant virtually spelled out a formal specification: “Executives should not only have a high level of intellectual curiosity (staying current on market trends and changing dynamics in business), but also a personal sense of flexibility and adaptability.” The consequence is that they miss the weak signals of the market.”.

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The Discipline of Listening

Harvard Business Review

My knowledge of corporate leaders' 360-degree feedback indicates that one out of four of them has a listening deficit—the effects of which can paralyze cross-unit collaboration, sink careers, and if it's the CEO with the deficit, derail the company. He wasn't alone in that regard. But this doesn't have to be the case.

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How to Stop People Who Bog Things Down with Bureaucracy

Harvard Business Review

Heads nod in the China pricing meeting when they say, “I know China pricing is a huge issue for us and it raises a fundamental problem: We have no consistent way to decide pricing between markets, or to bring our supply chain in, so we can confirm margins. We’ve got a big organizational problem here and we should solve it.”