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How Should Leaders Address Challenge Of Low Performers?

Tanveer Naseer

However, according to data from the Eagle Hill National Attrition Survey , low performers can have significantly negative effects on an organization. Low performers in management roles contribute to attrition among high performers. 44% say low performers increase the work burden on high performers. So, what does that look like?

Charan 229
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Accenture to lay-off 25,000 low performers

HR Digest

.” Earlier in July, the company cut 900 jobs in the UK, citing a downward curve in market demand. “The crisis brought additional strain on the businesses because of lower demand and reduced national attrition. “We went into the bad crisis with more people relative to the demand,” the company stated.

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Engaging Shoppers with Intelligent Stores

Harvard Business Review

Research has linked high associate attrition with a poor technology environment. Creating this new intelligent store requires, at the very least, the CIO, the chief marketing officer, the SVP of store operations and the SVP of e-commerce to determine how to best engage with increasingly digital-savvy, data-driven shoppers.

Retail 15
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Before You Link Pay to Customer Feedback: Five Essentials

Harvard Business Review

Your CFO and finance team can take a leadership role here. For instance, you can calculate the value of turning a detractor into a promoter, or use differences in attrition rates to assess the expected lifetime values of different customer groups. One direct marketer learned this the hard way. Organized learning.

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Case Study: How Much Should a New CEO Shake Things Up?

Harvard Business Review

The next day, back in Istanbul, Sena met with Ahmet Ozan, the company’s CFO. “The market research from Capital is promising. Why not slow down a bit—do some more-intensive market research to double-check that our assumptions are accurate?” “I can just hear Erkan saying that,” Sophie said.

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Case Study: After a Crisis, Who Should Take the Fall?

Harvard Business Review

The plan was to go public next year, and Jake and his CFO had been trying to cut costs, but they had mostly spared the IT group. SimplePay is—was—the market leader in the mobile-pay space because of its reputation for being reliable and secure. Some of that was true. They’ve set the precedent.