Strategy Driven

AUGUST 26, 2019

These executives tell me frankly that they don’t have the revenue stream, the market share, or the margins their products and services deserve. Typically, Finance, Marketing, and Operations all have input, direct or indirect, on the creation and revision of the strategic plan. I call this obstacle The Disconnect.

Strategic Planning 57

Strategic Planning Company Attrition Planning 57

Strategy Driven

NOVEMBER 10, 2010

How do your organization’s strategic and operational goals inform what work roles will be needed in the future? What is the historic attrition and turnover rate and how do these map to the skills that keep you competitive? What are your employees’ retirement plans? Who will do this work? Petersburg, Florida. But your [.]

How To 72

How To Tacit Knowledge Intellectual Capital Newsletter 72

Harvard Business Review

OCTOBER 29, 2013

You have no funding, but you have to convince some engineer who’s already juggling 15 job offers (including offers from Facebook, LinkedIn, and Google) to join you to help finish your product. The company has 10,000 customers for their helpdesk software-as-a-service product, and thus far, $6 million in financing. Costs are low.

Venture Funding 8

Venture Funding Entrepreneur Attrition Engineering 8

Harvard Business Review

SEPTEMBER 22, 2011

In most larger companies, you'll need to generate roughly 200+ responses per operating unit per period. Your CFO and finance team can take a leadership role here. Unless line managers and finance really believe in the link between customer feedback and business outcomes, your incentive system won't last long.

Incentives 10

Incentives Sample Customer Loyalty Metrics 10

Harvard Business Review

MARCH 28, 2016

Instead of promoting, for example, Hershey’s Syrup, chocolate bars, and Hershey’s kisses separately, the company is running an advertising campaign that unites all Hershey branded treats in a single commercial, emphasizing the corporate brand name over individual product lines. Customer retention. Increased flexibility.

Advertising 8

Advertising Brand Company Attrition 8