article thumbnail

2020 Top CHRO List – The People Leaders To Watch

N2Growth Blog

He is the poster child for a thoughtful, caring, empathetic, and committed leader who just also happens to be wicked smart. With a diverse background in human resources, information technology, and operations, his business and leadership acumen is only exceeded by his commitment to making others better. CHRO for HSBC.

article thumbnail

The Industries That Are Being Disrupted the Most by Digital

Harvard Business Review

Unsurprisingly, the most disrupted organizations were B2C, with media being the most disrupted and telecoms and consumer financial services close behind. There are three levers organizations can pull to keep pace: catalytic roles; culture; and commitment. Commitment. Insight Center. The Global Digital Economy. Catalytic roles.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

You Can’t Collaborate Unless You Agree on the Problem

Harvard Business Review

This sort of collaboration has been well-documented in the B2C context (where it’s often called “crowdsourcing” or “co-creation”), but we see it in B2B companies as well. Commitment and expectations were high. A top-flight facilitator had been invited to lead the discussion. But the workshop flopped.

B2B 8
article thumbnail

Why B2B Companies Struggle with Collaborative Innovation

Harvard Business Review

Collaborative innovation is a hot topic in the B2C space, where it overlaps with crowdsourcing, but we see B2B players taking an interest as well. Trap 1: Acting as an event manager. The goal was to jointly reinvent the customer’s data management system. Commitment and expectations were high.

B2B 8
article thumbnail

Making Sense of Owned Media

Harvard Business Review

Loyalty and reward programs provide this type of context for B2C companies, while strategic account and relationship management programs do the same for B2B companies. There is no doubt that these owned media strategies are complex and require a real commitment of time, energy, and resources.

Media 8
article thumbnail

A New Model for Innovation in Big Companies

Harvard Business Review

Innovation consultancies tend to have a preferred methodology for working with their clients, such as human centered design (also called ‘design thinking,’ popularized by IDEO, Continuum, Frog Design and others), Lean Start-up, or analytical models used by large management consulting firms.

article thumbnail

The Content Marketing Revolution

Harvard Business Review

That means establishing an organizational complex that pairs great writers with better editors and incorporates a discerning chain of command, with a managing editor at the helm. Ninety percent of B2C marketers use content in their strategy, but few brands recognize the real opportunity in doing so.