Coaching Tip

FEBRUARY 23, 2012

The days of leading countries or companies via a one-way conversation are over, as Netflix’s one-way conversation with customers on prices, Bank of America’s one-way conversation on debit fees and Verizon’s one-way conversation on an e-billing surcharge recently demonstrated. 9) Treat business as inseparable from life.

How To 110

How To Airlines Media Innovation 110

Harvard Business Review

AUGUST 5, 2015

In most countries, both developed and developing, private employment and median family income have stopped growing at the same pace as labor productivity and real GDP per capita—mostly due, they argue, to technological advances. So what are we to do? Learn from the countries that are bucking the trend.

GDP 8

GDP Porter Education Globalization 8

Harvard Business Review

JULY 27, 2012

Some 116 years after the first modern Olympics took place in Athens, the event is apparently now worth 134 times the National Bank of Greece ($354 million),” writes Gary Morley. Countries on the low-end of the GDP scale should take a Moneyball approach to Olympic glory: focus on under-valued sports where they can compete.

Sports 8

Sports Peer Review GDP Cooper 8

Harvard Business Review

JANUARY 8, 2014

It was the largest sovereign debt default in world history, and GDP fell by some 30% coupled with a 300% currency devaluation. One bank lost more money in a few weeks than it had accumulated over the previous century. By the end of the year, Argentina’s economy had collapsed.

Emotional Intelligence 9

Emotional Intelligence GDP McKinsey Airlines 9

Harvard Business Review

JUNE 29, 2012

To the long, dismal list of fatally broken institutions — GDP, governments, schools, corporations — we can add the mysterious Libor , and its conveniently comfortable calculation. It's not about a bank. Simon Johnson and numerous others have proposed banks be broken, split, limited.

Price 14

Price Short-term Proposal System 14