article thumbnail

Understanding the Drivers of the Patient Experience

Harvard Business Review

Many hospitals, including the Cleveland Clinic , are implementing a variety of strategies to improve the patient experience —an issue that’s rapidly becoming a top priority in health care. The Accountable Care Act now links performance related to patient-experience metrics to reimbursement.

article thumbnail

What to Know Before You Sign a Payment-by-Results Contract

Harvard Business Review

Health care. And the Health Care Transformation Task Force , a newly formed coalition of private insurers and provider organizations in the U.S., Finally, some companies have struggled to finance their activities without payment while they work on delivering the results, limiting their ability to innovate too.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Are You Working Over the Thanksgiving Holiday?

Harvard Business Review

Those who are at work on Thanksgiving — even if it is virtual work online — can make special bonds with each other. Those who are at work on Thanksgiving — even if it is virtual work online — can make special bonds with each other. Second, reach out to the people youre with.

article thumbnail

Stop Paying Executives for Performance

Harvard Business Review

Particularly in business schools, various Finance and Accounting professors have argued for including more long-term incentives, and for replacing variable pay packages that largely consist of stock options with a mix of bonds and stocks. All measurement systems are flawed.

article thumbnail

Making Sense of the Many Kinds of Impact Investing

Harvard Business Review

Currently, impact can mean anything from venture investments in new health technologies to microfinance loans in Peru; from affordable housing in the US to renewable energy in India; from social impact bonds to private equity funds that create jobs.

Class 8