Eric Jacobson

MAY 25, 2016

In the basic resource sector, companies that can cooperate well with local communities and governments are much more likely to secure deregulation, which promotes innovation. It means that companies that break their bond of trust with society stand to lose out significantly.

Company 50

Company Competitive Advantage Open-book Long-term 50

Harvard Business Review

APRIL 13, 2016

They work best for interchangeable commodities — soybeans, bonds, car rides. And in some cases they’re behaving like it: Witness Uber’s constant PR mishaps. And so the great innovations of micromarkets aren’t just about relationships — they’re about risk. Make it a network, not just a market.

Management 8

Management Short-term Price Long-term 8

Harvard Business Review

MARCH 1, 2017

Our innovation team, at 45 Park Lane, in London, started by compiling data about our guests’ clothing behaviors and our hotel laundry processes, getting housekeeping and bell staff involved, as well as searching social media for customer posts. We are rolling out these innovations, and more, to our other hotels.

Hotels 8

Hotels Fashion Budgeting Retail 8

Harvard Business Review

JANUARY 3, 2014

Sixth, a coworker quits, realizing that she''d rather be closer to her real family — that is, to people who are important to her, realizing she''ll never have that kind of bond with the people she sits with every day. Work beckons; Colin becomes a $40,000 salary surplus in the budget. Stay tuned.

Merchandising 8

Merchandising Budgeting Restructuring PR 8