Strategy Driven

JANUARY 20, 2024

Outsourcing customer support to a call center or customer service agency can provide 24/7 coverage, multilingual support, and cost-effective solutions for handling customer inquiries and issues. Accounting and Finance Small businesses often struggle with managing their financial affairs effectively.

Outsourcing 121

Outsourcing Compliance Content Efficiency 121

Women on Business

JANUARY 11, 2011

If your small business plan can move the nation forward, you’re a step closer to winning Uncle Sam’s financing and support. For funding in education, healthcare, construction, urban development, criminal justice, and the arts, look inside the beltway. offers the broadest scope of recovery-funded business opportunities.

Press Release 157

Press Release Discount Education Transportation 157

Harvard Business Review

OCTOBER 10, 2017

But Bernstein and his team observed that when managers were not watching, employees secretly developed and shared better ways of doing the work. But there are two types that are important for success. Three finance professors once asked more than 400 executives what they would do if their quarterly earnings targets were at risk.

Organization 9

Organization Tactics Call Center Metrics 9

Harvard Business Review

AUGUST 28, 2017

And AI success stories are becoming more numerous and diverse, from Amazon reaping operational efficiencies using its AI-powered Kiva warehouse robots, to GE keeping its industrial equipment running by leveraging AI for predictive maintenance. Successful AI adopters have strong executive leadership support for the new technology.

Survey 9

Survey Execution First-mover Advantage Technology 9

Harvard Business Review

AUGUST 31, 2018

Developing a diverse leadership pipeline can benefit companies in all sectors. To increase diversity at senior executive levels, more must be known about one group in particular: women of color in midlevel leadership, who successfully developed and progressed beyond individual contributor and first-line management.

Management 10

Management Tacit Knowledge Diversity Leadership Pipeline 10

Harvard Business Review

NOVEMBER 4, 2011

Carla was literally bred for success as a business manager. Are joint ventures or strategic alliances critical to the company's success? Witnessing the downward-spiral of Carla Sanders' career was painful — yet her experience offers an important commentary on the requirements of executive leadership in today's organizations.

Proposal 11

Proposal Cialdini Execution Influence 11

Harvard Business Review

MAY 8, 2017

But when you look more deeply into whether those organizations are truly redefining what they are and what they do, stories of successful change efforts are exceptionally rare. How successful has the company been at creating new products, services, and business models?

Franchising 12

Franchising CEO Business Model Strategy 12