Remove CAPEX Remove Management Remove Marketing Remove Operations
article thumbnail

Boards Should Take Responsibility for Cybersecurity. Here’s How to Do It

Harvard Business Review

While security executives have a reputation for stymieing operations and product development with the burdens of technical operations, their role is actually to enable business. The plan should include marketing and legal personnel to handle public relations efforts or comply with government regulations on publicly disclosing breaches.

CAPEX 8
article thumbnail

Is Your Company Actually Set Up to Support Your Strategy?

Harvard Business Review

For every company wrestling with evolutions in its strategy, success depends as much on matching the operating model to those evolutions as it does on the soundness of the strategy itself. But exactly how do today’s companies create or update an operating model to match adaptations or wholesale changes in strategy?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Big Data Doesn't Work if You Ignore the Small Things that Matter

Harvard Business Review

So why do companies spend millions on big data and big-data-based market research while continuing to ignore the simple things that make customers happy? Big data is today's panacea, the great new hope for unlocking the mysteries of marketing. We all have. Shut down their customer service on weekends?

CAPEX 15
article thumbnail

IT Cannot Be Only the CIO's Responsibility

Harvard Business Review

IT is not something that can be managed from a box on the organizational chart. It may make costs more predictable and shift investments from CapEx to OpEx. Unfortunately, we have found that the focus of governance around IT continues to be on the more operational IT issues of delivering technology capabilities and IT services.

CIO 8
article thumbnail

4 Models for Using AI to Make Decisions

Harvard Business Review

At some of the world’s most successful enterprises — Google, Netflix, Amazon, Alibaba, Facebook — autonomous algorithms, not talented managers, increasingly get the last word. Elite MBAs (Management by Algorithm) are the new normal. Top management would have to trust its computationally brilliant bidding software.

article thumbnail

Finally, Proof That Managing for the Long Term Pays Off

Harvard Business Review

Companies deliver superior results when executives manage for long-term value creation and resist pressure from analysts and investors to focus excessively on meeting Wall Street’s quarterly earnings expectations. public market capitalization over this period. This has long seemed intuitively true to us. We calculate that U.S.

article thumbnail

Do We Need A Recruitment Agency For Robots?

The Horizons Tracker

The number of industrial robots in operation around the world has grown rapidly in recent years, but nowhere more so than in China, where some 30% of the world’s robots are in operation. ” It’s part of a Robotics as a Service market that research from Allied Market Research estimated will be worth some $34.7

TCO 73