Remove Career Remove CIO Remove Development Remove Incentives
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How to Create True Customer Advocates

Harvard Business Review

So the question becomes: in order to keep the advocate pipeline filled, should you incent customers with rewards, discounts, even payments of some sort? My strong suggestion — based on actual experiences from companies who are not incenting customers to advocate — is to avoid this slippery slope.

PR 8
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Prevent Your Star Performers from Losing Passion for Their Work

Harvard Business Review

I call this phenomenon “executive brownout” and the details of El-Erian’s departure (not to mention more recent reporting on the conduct of his co-CIO Bill Gross, who has also since resigned) only confirmed my opinion that he was very likely suffering from it. Employee retention Motivating people Developing employees'

CIO 8
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Getting Collaboration Right

Harvard Business Review

Microsoft, according to a former company executive , had developed a viable tablet computer more than a decade ago but failed to pre-empt Apple's smash hit because competing Microsoft divisions had conspired to kill the project. According to former CIO John Leggate : "People always had a good reason for meetings.

CIO 15
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When Your Boss Is Too Nice

Harvard Business Review

If this sounds like your boss, your career may be at risk. Working for a manager who is conflict-averse can have deleterious effects on your performance and your career. If you can make the downsides of his conflict-avoidant behavior evident, he may be incented to change. What the Experts Say. Their relationships suffered, too.

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Breaking Down Data Silos

Harvard Business Review

Every CIO I meet tells me that they are excited at the potential of analytics for their business. The incentives of individual teams are unlikely to encourage data sharing as a primary requirement. Vendors have also worked hard to create entire job functions and career paths centered around their software.