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On a Consumer Watershed

Marshall Goldsmith

This trend means that leaders of successful organizations will need to develop different organizational structures, systems, and skills in order to meet these new customer requirements. Many technologies, such as computers, copiers, fax machines, and other office equipment are rapidly converging. Innovation'

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To Change Your Strategy, First Change How You Think

Harvard Business Review

When Continental shuttered Lite, then CEO Gordon Bethune said, “It wasn’t implemented in an orchestrated way.” According to research by one of us (Barry), technology- and network-based business models are more profitable, enable faster growth, and are more rewarded in the marketplace. ” Related Video.

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Putting Facebook in Perspective

Harvard Business Review

These new technologies allow anyone to connect to anyone and everyone, at any time — and there are already signs that the relationships we have with ourselves, with each other, and with our institutions are changing in response. Their social networks do this for them. Organizations: From Hierarchies to Networks.

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The Metamorphosis of the CIO

Harvard Business Review

Eventually, businesses became department stores, specialty stores and malls, and finally, today''s e-businesses and networked organizations that support them. CEOs don''t think CIOs understanding the business , and how to apply IT in new ways to benefit the business. The Rise of the CIO.

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Value-Based Health Care Is Inevitable and That’s Good

Harvard Business Review

Whether providers like it or not, health care is evolving from a proficiency-based art to a data-driven science, from freelance physicians to hospital-employed physicians, from one-size-fits-all community hospitals to vast hospital networks organized around centers of excellence. Each step in this process leads to another. Mining Data.