Mills Scofield

JANUARY 14, 2014

Training a newly formed Afghan Air Force is the epitome in complex continual change management. Thanks to the efforts of thousands of citizens who contribute time, money and resources to their programs, formal organizations like the USO , Operation Write Home , and Operation Outreach work tirelessly to bring smiles to troops every day.

Emotional Intelligence 150

Emotional Intelligence Participative Short-term Letter 150

Harvard Business Review

JULY 19, 2017

Those that successfully harvest vast troves of data can improve productivity; make faster and more accurate decisions; reduce costs; increase competitive advantage; discover new business models and innovations; and better engage customers, employees, and partners. That’s still true. 6 Digital Trends Are Poised to Transform How We Work.

Technology 8

Technology Content Market Segmentation Business Model 8

Harvard Business Review

FEBRUARY 21, 2011

It's against human nature to react favorably to the disruption of process change. Continuous improvement means continuous change, and change takes people out of their comfort zone. How have you seen people react to changes in their work? Embrace change as an opportunity for learning.

Process 15

Process Bureaucracy Innovation Short-term 15

Great Leadership By Dan

SEPTEMBER 3, 2013

In an organizational setting this applies equally, where people empower themselves through creativity, innovation and superior customer service.”. Examples: an accounting manager could shadow HR for a day or an person in operations could learn more about the sales process. Jennifer V. his/her face.

Leadership Development 283

Leadership Development Development Planning Self-aware 283

Harvard Business Review

JUNE 10, 2011

An executive in the company's finance operations adopted a Six Sigma belt-driven approach to reduce costs in the company's global shared service centers. A senior operations leader I spoke to was skeptical that the quoted financial savings from Six Sigma projects, while valid, were having long-term effects on their cost structure.

Six Sigma 15

Six Sigma Bottom-up Cost Project 15