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The 6 Secrets to Effective Manager Communications

Strategy Driven

And since study after study tells us that the most important driver to employee satisfaction is the manager-employee relationship, it only stands to reason that companies should be placing their bets on middle managers to hold the ship together. Use a management cascade so that information goes to them before employees.

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The Future Economy Project: Advice from Sustainability Experts

Harvard Business Review

The discussion with Michael Toffel and Rebecca Henderson of Harvard Business School, Tensie Whelan of NYU’s Stern School of Business, and Andrew Winston of Winston Eco-Strategies has been condensed and edited for clarity. We need tools to assess progress for external stakeholders, consumers, and managers.

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Customer-Centric Org Charts Aren’t Right for Every Company

Harvard Business Review

The logic sounds compelling: A customer-centric structure , as the approach is known, can help a company understand its customers better, develop deeper relationships with them, and improve customer satisfaction. Cisco and Xerox, for example, have seen poor results. managers , he said the proportion of U.S.

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Designing the Machines That Will Design Strategy

Harvard Business Review

It’s not implausible to imagine that one day a “strategist in a box” could autonomously develop and execute a business strategy. Remember Long-Term Capital Management ? For example, strategies in predictable classical environment require a logic of “analyze, plan, execute.”

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3 Transitions Even the Best Leaders Struggle With

Harvard Business Review

I’m no different: I’ve spent my career helping executives succeed, either through coaching and development or assessments of their strengths and opportunity areas to identify the development work they need to do to take their careers to the next level. The organizational transition.

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How Software Is Helping Big Companies Dominate

Harvard Business Review

Even outside of the tech sector, the employment of more software developers is associated with a greater increase in industry concentration, and this relationship appears to be causal. ” For example, productivity has grown dramatically in the retail sector since 1990; inflation-adjusted sales per employee have grown by roughly 50%.

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Exit, Voice, and Albert O. Hirschman

Harvard Business Review

You're a corporate shareholder unhappy with the direction management is taking. Hirschman arrived at his basic idea when, in a book on international development (a field that Paul Krugman dubbed him the "tragic hero" of ), he had tried to explain "why the Nigerian railways had performed so poorly in the face of competition from trucks."