Harvard Business Review

MARCH 21, 2018

If your customer retention strategy relies on “buying” loyalty with rewards, rebates, or discounts, it is coming at a high cost. That’s because the “loyalty era” of marketing, as we’ve known it, is waning. Maslow sought to map the psychological needs of humans and their motivations.

Loyalty 14

Loyalty Marketing Apparel Maslow 14

Persuasive Powerhouse

JUNE 20, 2010

The Gifts You Can Give Let’s explore some of the gifts you may have been given or that you have developed in your time on earth. The thankyou doesn’t cost the company anything and consider the benefits in productivity and loyalty! These will be the traits that come easily to you. I have thanked those that helped me be successful.

Blog 206

Blog Greenleaf Maslow Open-book 206

Persuasive Powerhouse

NOVEMBER 15, 2010

Developing yourself and others to create a continuous learning culture. Supporting growth and development will positively affect the goals your organization is attempting to achieve. When a leader gives him or herself to all employees in very helpful ways a new sense of transparency and trust develops. Thanks for the addition.

Leadership 257

Leadership Blog Learning-by-Doing Follow-up 257

Persuasive Powerhouse

SEPTEMBER 20, 2010

I was challenged to take a higher, more difficult path to achieving longer-lasting loyalty and deeper relationships with those who followed me closest. We partner with great leaders to help them become even greater at developing, improving, and sustaining relationships with the people who are essential to their success.

BPM 185

BPM Chemicals Emotional Intelligence Blog 185

Harvard Business Review

FEBRUARY 24, 2015

Research from Gallup has shown that people who have best friends at work are more engaged, and that their organizations show higher profitability and customer loyalty than those in which close friendships between colleagues are less common. But everyone needs to realize that your work relationship has changed.

Maslow 8

Maslow Customer Loyalty Middle Management Loyalty 8

Harvard Business Review

SEPTEMBER 1, 2011

Whether developing a new venture, managing an internal corporate innovation initiative, or working to develop globally successful product and service designs (my profession), nothing is more important than understanding what people need and desire in context of what the competition is providing. So what do you do?

Benchmarking 14

Benchmarking Maslow Analysis Trends 14

Harvard Business Review

SEPTEMBER 12, 2016

He advocated for developing a character of virtuosity that leads to happiness for one’s self and others. Developing strategic virtues in the minds of stakeholders has the potential to turn positive emotion into a real competitive advantage. And the missing link is emotion. The Aristotelian Alternative. When CSR Is Only Skin Deep.

Ethics 8

Ethics Competitive Advantage Crisis Brand 8