Harvard Business Review

APRIL 18, 2017

A few years later they were caught napping when online upstarts disrupted industries such as music, travel, news, and video, while transforming scores of others. Already, evidence suggests that early AI pilots are unlikely to produce the dramatic results that technology enthusiasts predict.

Insurance 10

Insurance Video Project Long-term 10

Harvard Business Review

JANUARY 3, 2017

Many business models that make extensive use of digital technology have network-type properties. Travel to Singapore, for example, and you will see why. A second misconception about digital disruption is that new technology will inevitably substitute old technology, rendering it obsolete. Complements are not substitutes.

McCallum 12

McCallum Competitive Advantage Business Model Consultative 12

Harvard Business Review

MARCH 21, 2011

We talked to David Lawee , vice president of corporate development at Google, about how he got to where he is and the role that luck has played in his career. For the most part, I've traveled an entrepreneurial career path. Since I work in technology, staying relevant is hard, since so much technology is started by 25-30 year olds.

Entrepreneur 15

Entrepreneur McKinsey Technology Career 15

Harvard Business Review

FEBRUARY 16, 2016

Previous McKinsey research has highlighted a strong correlation between leadership performance and organizational health, itself a strong predictor of a robust bottom line. At McKinsey, we’ve been working on this issue with our own colleagues as well as with business leaders. Look at policies covering travel, email (e.g.,

Leadership 8

Leadership McKinsey Stress Creativity 8

Harvard Business Review

OCTOBER 10, 2017

A recent McKinsey report found that while 84% of corporate executives think innovation is key to achieving growth objectives, only 6% are satisfied with the innovation performance of their firm. Unexpected changes in technology, customer preferences, and regulation can disrupt even the best-run operation. That’s quite a mismatch.

Innovation 8

Innovation P&L ROI Long-term 8

Harvard Business Review

SEPTEMBER 27, 2018

British Cycling learned from the Royal Ballet to improve how they tour and McLaren to use technology better. As they can be more easily corrected if they go wrong, and are more difficult to imitate as they’re harder to see — such as traveling with your own pillow, to get a better night’s sleep. Stable stewardship.

Organization 12

Organization Learning-by-Doing Open-book McKinsey 12

Ask Atma

JANUARY 2, 2011

They develop action plans. Move towards developing a long-term relationship with a single supplier. It involves using technology to organize, automate, and synchronize business processes—principally sales activities, but also those for marketing, customer service, and technical support. They took responsibility for decisions.

Management 40

Management CRM Objective Human Resources 40