Harvard Business Review

APRIL 18, 2017

The tech sector, which has become as famous for toxic company cultures as for innovation, and as well-known for human resource headaches as for hoodie-wearing CEOs, could use a little of the mellowness and wisdom that comes with age. But I was an “old-school” hotel guy and had never used Airbnb. Sounded good.

Industry 15

Industry Library Hotels Human Resources 15

Harvard Business Review

JUNE 28, 2016

These entrepreneurs typically have an engineering background, and schools that support this approach have strong engineering departments. They typically hire third parties to help them with IT and never make it part of their core business. A second set of entrepreneurs focus on information goods and think of IT as the product.

Entrepreneur 9

Entrepreneur Airlines Construction Short-term 9

Harvard Business Review

FEBRUARY 9, 2012

medical-device maker, a planned new heart defibrillator had to be scrapped after five years of expensive effort because the company's quality engineers did not meet federal requirements — due to their inadequate knowledge and skills. For instance, at one U.S.

Skills 14

Skills Survey Human Resources Document 14

Harvard Business Review

JULY 14, 2017

As an example, hotel chains like Marriott or Hilton create value chains that deliver rooms and related services to their customers. Human capital. After all, we call the department human resources. In contrast, Airbnb creates a network that connects hosts and guests.

Intellectual Capital 8

Intellectual Capital Strategy Supply Chain Business Model 8

Harvard Business Review

FEBRUARY 28, 2011

With 1,500 self-check-in stations in 75 airports, the firm had sewn up 60% of the air-carrier market and was making inroads into hotels and car rental agencies. We've realized a 10% CAGR over the past five years, and corporate expects this division to continue to be a growth engine. Frank projected a slide showing a U.S.

Case Study 15

Case Study Airlines Hotels Software 15