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Breaking the Death Grip of Legacy Technologies

Harvard Business Review

Technologies like 3-D printing, robotics, advanced motion controls, and new methods for continuous manufacturing hold great potential for improving how companies design and build products to better serve customers. Why are older incumbent firms slow to adopt new technologies even when the economic or strategic benefits are clear?

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U.S. Manufacturers Are Hurting Themselves by the Way They Hire

Harvard Business Review

Given the hypercompetitive nature of global manufacturing, it wouldn't take much to kill this momentum and put the U.S. Robots and computer-operated tools are everywhere. The United States is at a dangerous juncture: Manufacturing jobs are on the rise, but the growth is still fragile. back to where it was a couple of years ago.

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Change the World and Get to Bed by 10:00

Harvard Business Review

And for many people, the ability to do that is increasingly under assault , as daily rhythms are disrupted by the changing nature of work and always-on technology. Getting sufficient sleep is a need that every human on the planet shares. You''d have the advantage of a solid and accumulating knowledge base regarding what works.

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We All Work at Enron Now

Harvard Business Review

You know how your mobile operator manages to slyly slide hidden costs past you — and the service you get is patchy and unpredictable? Investors would fail at seeding tomorrow's disruptive companies and disruptive technologies. UK Uncut is self-organizing demonstrations against mobile operators and banks. Think again.

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What the Best Transformational Leaders Do

Harvard Business Review

Long before becoming CEO, in 2016, he was searching for new growth in the hypercompetitive travel reservations market, coming across a pair of small European startups with a business model opposite to Priceline’s in two key ways: Instead of taking an up-front 25% commission on a hotel reservation, the startups charged only 15% after check-out.

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The Benefits of Hiring Your Best Customers

Harvard Business Review

Sheryl Sandberg, chief operations officer of Facebook, called McCord and Hasting’s presentation the most important document ever to come out of Silicon Valley. All of this digital technology—be it apps, analytics, or social media tools—is tightly integrated to serve the customer via Nordstrom’s empowered employees.