Great Leadership By Dan

JUNE 1, 2017

The old loyalty paradigm is dead, and it’s time for us to switch from measuring employee loyalty by length of employment, to an entire career lifetime regardless of whether a paycheck is involved or not. Add to that their desire to be both interested in and satisfied with the impact of their work.

Loyalty 169

Loyalty Long-term PR Taylorism 169

Lead on Purpose

MAY 8, 2010

Kennedy Success is the result of perfection, hard work, learning from failure, loyalty and persistence. — The Product Management Perspective: Technology continues to evolve ever more rapidly. Colin Powell Make it your objective to be a life-long learner; every aspect of your life will benefit. Markets change quickly.

Leadership 165

Leadership Loyalty Taylorism Taylor 165

Harvard Business Review

JUNE 7, 2013

The digital marketer who effectively runs Qantas Airlines'' highly regarded — and very successful — loyalty program has an unusual iPad problem. So should technology-empowered "customer touch" personnel attend improvisational acting workshops? Customers Marketing Technology' Not good for those net promoter scores.

Marketing 8

Marketing Airlines Workshop Loyalty 8

Harvard Business Review

JUNE 5, 2015

And then you can view that data by shoppers’ age, gender, average spend, brand loyalty, and so on. The technologies and trends shaping tomorrow’s businesses. Not only can you tell that Customer A (who has a shopping app) went into a Lord & Taylor store to buy an expensive pair of shoes (which you could know with CRM).

CRM 8

CRM Management Taylorism Taylor 8

CO2

JUNE 29, 2010

Although most people do not have the personal magnetism of an Oussama Bin-Laden or a Martin Luther King, there is a subset of people who can engender a strong sense of loyalty in others. Trust is a common factor in the cost-benefits analysis, compliance with authority, or loyalty to leaders hypotheses.

Executive Coaching 129

Executive Coaching Execution Blog Self-aware 129

Harvard Business Review

JUNE 24, 2016

Berwick’s talk began by deftly comparing Frederick Winslow Taylor and W. Berwick’s talk spanned a pantheon of management thinkers to show the audience just how far we have come from Taylor to Deming in the 20th century. The contrast was driven home by a full-blown reenactment of Deming’s famous red bead experiment.

Deming 11

Deming Management Senge Taylorism 11

Harvard Business Review

APRIL 16, 2015

” the answer would fall somewhere between Selena Gomez, Taylor Swift, and Ariana Grande. Use social media to host contests that foster loyalty and reward brand advocates. Madonna owned 80’s radio waves, but if you asked a teenager today the question, “Who is the Queen of Pop?”

Media 8

Media Tactics Productivity Products 8