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Preview Thursday: Clarity First

Lead Change Blog

The manager who posts a vague job description is able to put off defining the specific responsibilities for the role. The project launched with ambiguous purpose leaves the project manager free to interpret results to his advantage. is a leading authority on business performance and Lean management.

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The Mayo Clinic Model for Running a Value-Improvement Program

Harvard Business Review

The most successful implementations have had strong executive support, exceptional clinical leaders, and dedicated, multi-disciplinary project teams. Among the implementing provider groups, Mayo Clinic stands out for its exemplary approach, which has enabled it to consistently enhance care delivery and realize cost efficiencies.

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Introducing 100 Coaches: Pay It Forward Champions

Marshall Goldsmith

I am very excited to announce the selection of the 100 Coaches in our pay-it-forward project! For those of you who haven’t heard of the project, here is a little back story. I made a 30-second video about the project for LinkedIn. Three iconic leaders inspired the 100 Coaches project. 100 COACHES.

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Putting Humans at the Center of Health Care Innovation

Harvard Business Review

While this “lab-bench to bedside” approach has improved healthcare globally, it can take years, even decades, for an innovation to get to market, often with limited input from patients themselves. Patients are co-designers, co-developers, and increasingly more responsible for their own and collective health outcomes.

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Virtual Health Care Could Save the U.S. Billions Each Year

Harvard Business Review

But new uses of virtual health and digital technologies may help the industry manage these challenges. To explore the impact of virtual health in primary care, an Accenture analysis looked at the economic value of virtual health uses in three common care scenarios: an annual patient visit; ongoing patient management; and self-care.

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How to Work Confidently with Numbers People

Harvard Business Review

In the era of Big Data, analytics are becoming a competitive necessity for many managers. For some managers, this is intimidating. Your goal, after all, is to be the kind of manager who not only understands formulas and analytic methods, but also knows how to “interpret [results] to make better decisions and improve efficiency.”

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Artificial Intelligence Is Almost Ready for Business

Harvard Business Review

That’s important for convincing managers to act on analytical insights. Rather than take the cutting edge capabilities developed in its research labs to market as a series of products, IBM has chosen to offer a platform of services under the Watson brand. Another large application area for AI is in financial services.