Deming Institute

FEBRUARY 20, 2020

Might this proverb apply to systems leadership in schools, as well? Is “tunefulness” the optimal state for a system to best achieve its desired results? How might a leader promote a “tuneful harmony” so that the system that is neither too tightly or loosely “strung?”.

System 66

System Senge Management Deming 66

The Practical Leader

SEPTEMBER 2, 2020

In 1960, MIT management professor, Douglas McGregor’s book, The Human Side of Enterprise, outlined the opposing motivational approaches of Theory X and Theory Y. The planning session centered on processes, metrics, and systems. This human relations movement focused on the psychological and social needs of workers.

McGregor 101

McGregor Scientific Management Taylorism Taylor 101

Curious Cat

JANUARY 12, 2016

” – Douglas McGregor. A bad system will beat a good person every time. blame the process not the person. We need to ask, “how did the process allow this to happen?” A system is more than the sum of its parts; it is an indivisible whole. ” is, “You don’t.”

Ohno 40

Ohno Deming McGregor Management 40

Deming Institute

APRIL 2, 2018

A previous post on our blog included an except from this talk: Attributing Fault to the Person Without Considering the System. I believe that a manager can also take action to reduce the systemic demotivation present in the workplace (and I believe David agrees). Dr. Deming said your sources of power come from primarily 3 sources.

Deming 44

Deming McGregor Motivation Video 44

Harvard Business Review

JANUARY 3, 2017

A slower worker doesn’t just reduce a team’s productivity — he can also hurt his colleagues’ morale, says Lindsay McGregor, the coauthor of Primed to Perform and co-founder of Vega Factor. “Start with assuming positive intent,” says McGregor. What the Experts Say.

McGregor 12

McGregor How To Brainstorming Micromanagement 12

Harvard Business Review

MARCH 14, 2014

FireEye’s sophisticated system worked: It triggered alerts that malware had entered Target’s computers. There may have been some skepticism about the system, because it was new to Target. In response, Target acknowledged that its computer system had been alerted to suspicious activity. Except no one did anything.

McGregor 8

McGregor Information Technology Crisis Management COO 8

Harvard Business Review

JULY 30, 2014

The focus was wholly on execution of mass production, and managerial solutions such as specialization of labor, standardized processes, quality control, workflow planning, and rudimentary accounting were brought to bear. Douglas McGregor’s “Theory Y” is representative of the genre. Optimization therefore made a lot of sense.

Six Sigma 9

Six Sigma Drucker P&L Short-term 9