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How Employee Engagement Drives Customer Satisfaction

N2Growth Blog

The Demand Metric 2013 Employee Engagement Survey concluded that organizations that have more than 50% employee engagement retain more than 80% of their customers. A clear business case for leaders to focus on building engaged teams across the business. There are a number of key activities to succeed in employee engagement.

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Get Your Passion Project Moving Without Quitting Your Day Job

Harvard Business Review

What’s the best way to get your passion project moving? ” Next, make a timeline based on what you think you can reasonably accomplish toward your project in the time you have. As you chip away on your project, continue to give your job the attention it needs. How to Stay Stuck in the Wrong Career.

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What to Do When You’re Returning to a Company You Used to Work For

Harvard Business Review

” Perhaps you originally left because you “felt dead-ended in your career and now have an opportunity to come back at a higher level.” Do: Project maturity by acting more formal and reserved in your first few weeks on the job to showcase how you’ve grown. ” Principles to Remember. She returned in 2015.

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Make Your Work Resolutions Stick

Harvard Business Review

Your ultimate aim is to “move your organization forward and propel your career,” he says. Career planning Article. ” Your support system will also help “reinforce that your goals are important to you and your career,” adds Weintraub. Further Reading. Nine Things Successful People Do Differently.

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Keeping It Professional When You Work in a Family Business

Harvard Business Review

Experience in an outside firm should be a requirement before embarking on your career in the family business, says Lachenauer. You’ll also gain much-needed perspective on what you hope the arc of your career might look like. Define your role and career path. Case Study #1: Work elsewhere before climbing the family ladder.

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When the Competition Is Trying to Poach Your Top Employee

Harvard Business Review

“There’s usually a trigger event,” such as getting turned down for a promotion or having a project postponed, that makes other options suddenly more attractive. Perhaps allowing the employee to work a flexible schedule, work on different projects, or work more from home is enough to retain them.

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The Big Picture of Business: Fine Wine, Aged Cheese and Valuable Antiques. Professionals Who Go the Distance.

Strategy Driven

A professional’s career and their collected Body of Work encompass time, energy, resources, perseverance and lots of commitment in order to produce. Vision for the project, from concept through execution. Marketplace sensitive considered in the overall project, but not pandored to. Commitment to Career.