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What It Will Take to Fix HR

Harvard Business Review

In the July/August issue of HBR , Ram Charan argues that the Chief Human Resources Officer (CHRO) role should be eliminated, with HR responsibilities funneled in two separate directions — administration , led by traditional HR-types, reporting to the CFO; and talent strategy , led by high-potential line managers, reporting to the corner office.

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How Nokia Embraced the Emotional Side of Strategy

Harvard Business Review

We investigated this topic when we studied how Nokia executives dealt with the company’s severe strategic challenges between 2007 and 2013. Recall that Nokia dominated the mobile and smartphone markets in 2007-2008 when Apple launched the iPhone and Google the Android operating system.

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Why and How to Build an In-House Consulting Team

Harvard Business Review

Today, many high-profile companies— Cisco , Google , IBM , Samsung , Siemens , Disney , Volkswagen and Deutsche Bank , to name a few—contain such roving consulting groups to help solve the most critical strategy and operations problems throughout the business. This also forces us to deliver great quality on every project.

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How CMOs Can Get CFOs on Their Side

Harvard Business Review

Just 36 percent of CMOs, for example, have quantitatively proven the short-term impact of marketing spend, according to the 2013 CMO Survey (and for demonstrating long-term impact, that figure drops to 32 percent). Moreover, the previous year’s survey showed that 63 percent of projects do not use analytics to inform marketing decisions.

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Cutting Costs Without Cutting Corners: Lessons from Banner Health

Harvard Business Review

All of Banner’s C-suite leaders served on the leadership team for the G&A project. Banner’s leaders used its G&A success to extend the optimization program to its clinical operations, starting with Banner Good Samaritan Medical Center, the system’s flagship teaching hospital in Phoenix. Capitalize on success.

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