Startups Are Turning Customers into Lobbyists
Harvard Business Review
OCTOBER 24, 2017
These have forced AirBnB, Tesla, and Uber to make costly concessions to their operating practices or to exit certain markets altogether. In early 2015 the government announced its intention to auction 450 beer licenses to grocery stores, citing Ontarian’s demands as the motivating factor. In the U.S.,
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